Happy Friday ...

I hope everyone had a great week.

Friday's are funny in a way ... there's a different "vibe" in the workplace on Fridays. Everyone is in a better mood. Smiles are easier to come by and clients are quicker to do business because of it.

No wonder, when that closing bell sounds, it's off to enjoy your own time ... maybe the beach, to Happy Hour, to family events, soccer games, exercise, parties, whatever ... it's play time!

If there was only a way to make every other day feel like a Friday... Hmmmm .....

The GOOD news is, there is!

... by being HELPFUL - act with your clients as if every day is Friday ... even if there’s no immediate profit in it. Believe me, it will payoff off in the long run.

When you go out of your way to help a client with a problem, they will tell countless people about you ... when they need a service, who do you think they will call? That's right, you.

So, enjoy your day today ... and come Monday, make every day feel like Friday ... your clients will love it!!!

Visit Red Rock at: http://www.redrockprinting.com/

Do Not Make Promises You Can't Keep

Unless You Plan On Keeping Them …

... do not “TRY” to keep them.

The word “try” only means that you will NOT deliver what you promised your client. Period.

Many vendors and suppliers use the word “try” as an excuse for poor service, missed deadlines, over-promising and under-delivering.

You either WILL deliver or you won’t. It’s really that simple.

"Reliability" is critical to building any good relationship and great customer service is no exception. If you say, “Your order will be delivered on Thursday”, make sure it is delivered on Thursday. Otherwise, don’t say it.

The same rule applies to appointments, personal deadlines, etc. Think before you promise because there is nothing that annoys a customer more than a broken promise.

At Red Rock, WE DELIVER WHAT WE PROMISE … It’s what separates us from the pack.

For more information and online samples, visit us at: http://www.redrockprinting.com/

easy ... breezy ... red rock.

Relax ... don't let your print projects cause you stress.

Wouldn't it be nice to have a printing expert as an extension of your team at no cost to you?

Just imagine having someone there to hand off all your print jobs to and leave the worry behind.

At Red Rock, that's exactly what we do ... WE WORK FOR YOU!

Let us bid on all your upcoming print jobs and go ahead, kick back and relax.

For more information about Red Rock and online samples, visit: http://www.redrockprinting.com/

Brochures - Newsletters - Postcards - Stationary - Business Cards and much more!

Keep Your Eye On The Ball!

How do you stay motivated to achieve your goals?

The answer … KEEP YOUR EYES ON IT!

Never lose site of what you are working towards and always ask yourself before every decision you make … "does this decision get me closer to my goal?"

Keep in mind the rewards you will reap when you finally get there. They may seem so far in the future at times (and nearly impossible to reach) unless you break them down into smaller steps that allow you to easily track your progress.

Setting goals in small steps will keep you motivated to continue toward the "big project" as you chart your progress … it will make it feel attainable and FUN.

So, go ahead, set your sights high because even if you fall a little short, look how far ahead you will be.

For more information about Red Rock and online samples, visit us at: http://www.redrockprinting.com/